Booking terms:

GROUP RESERVATIONS:

  • From 4 to 5 rooms, a non-refundable deposit equivalent to one room’s price will be charged in advance.
  • For 6 or more rooms, a non-refundable deposit equivalent to two room’s prices will be charged in advance.

INDIVIDUAL RESERVATIONS :

Standard rate :

  • The credit card details provided at the time of booking are only used to guarantee the reservation and the card will not be charged for the amount of the reservation.
  • Bookings changed or cancelled more than 48 hours in advance of the planned arrival date at the hotel will not be charged any fees.
  • If a booking is cancelled less than 48 hours before the planned arrival date at the hotel, the first night booked will be charged for all reservations of 3 or less nights. If the booking cancelled is for more than 3 nights, the first 2 nights will be charged.
  • In the event of a no-show or cancellation within 24 hours of the planned arrival date at the hotel, the credit card used to secure the booking will be debited the full amount of the reservation.
  • All changes and cancellations must be confirmed in writing by the guest to the hotel in order for the conditions above to apply.
    • The full amount of the reservation will be charged to the client at check-in, except in the following cases: – from 6 to 9 nights stay, the rate of the first night will be charged in advance. – stays for 10 or more nights, the rate of the first two nights will be charged in advance.

In high season (July and August):       – from 1 to 5 nights, the rate of the first night will be charged in advance. – from 6 to 9 nights, the rate of the first two nights will be charged in advance. – stays for 10 or more nights, the rate of the first three nights will be charged in advance.

Non-refundable rate:

The full amount of the stay will be charged in advance.

FOR ALL RESERVATIONS :

  • Booking implies acceptance by the client of all general conditions listed out above.
  • Proof of the reservation made and confirmation of the contracted services must be presented to reception upon arrival at the hotel.
  • All prices shown include VAT.

Items not included in the price per night:

  • A municipal tourist tax of 1.32 EUR per person per night.
  • All supplementary services and activities requested by the guest upon booking as normally specified upon confirmation.
  • Guests may request additional activities and services at reception after arrival at the hotel as long as they do so before the deadlines for reserving them – see the list and terms at reception.
  • The hotel has baby cots available for guests; however, it cannot guarantee their availability upon arrival if not booked in advance and confirmed by the hotel – see the terms and prices for this service at reception.
  • An additional 1 or 2 people may be able to stay in certain categories of rooms along with the two people normally allowed (superior room and suite only): in any case, this must be booked and confirmed in advance with the hotel – see the terms and prices for this service at reception.
  • Food service is available to hotel guests in the evenings from 8 to 10 p.m. If you wish to have dinner at the restaurant, we advise you to book your table no later than the same day before 6 p.m. at reception.

Hotel general terms of use

  • The hotel DOES NOT ALLOW pets.
  • The hotel is NON-SMOKING both in the rooms and in the interior common areas.
  • Check-in: after 4 p.m.
  • Check-out: before 12 p.m.
  • You may request early access to your room starting at 2 p.m. (early check-in) as well as late check-out at 2 p.m. These services are subject to additional charges except when reservation made via our website – see the terms at reception.
  • Every guest must be in possession of some form of acceptable ID (a national identity card or passport), which must be shown at reception upon arrival at the hotel pursuant to the laws in effect.
  • Breakfast is served each day between 8 and 10 a.m.
  • Reception staff are available at the hotel from 7 a.m. to 11 p.m. If you believe you’ll arrive later or need to leave earlier, please inform the staff in advance.